Our auctions are setup to prevent the process known as “Sniping”. Any bid that comes in at the very end of the auction (usually within 1 minute of ending time, but that can change depending on the auction settings), attempting to “snipe” the item at the lowest price possible, will automatically extend the auction ending time by 5 minutes. This gives users the chance to decide if they still want to compete for the winning bid.

Our auctions do allow for proxy bidding. This means that once an item has reached its minimum qualifying bid (opening bid and/or reserve price, depending on auction item), we then allow for users to place “proxy bids”. With a proxy bid, you can then put in your highest, best possible price, and your bid will be automatically entered at the lowest minimum amount necessary to make you the high bidder. Another user must then out-bid you by more than your proxy bid before they become the high bidder.

So for example, if the reserve / minimum successful high bid is $2,000 with $50 bid increments but you are willing to bid up to $3,000, you can place your bid at $3,000 but it will show the “current bid” at only $2,000. Then if another user comes in and bids $2,100, you will be automatically increased to $2,150, and so on, until another user outbids your proxy bid.

Yes and/or no – depending on the auction. Unless specifically stated, our normal return policy will apply. However, certain auctions might not qualify, which will be clearly stated. Additionally, some auctions could include options to upgrade services/features on an auction item that in their own, could result in a cancellation of the policy.

Example of an option that could cancel the policy: A vintage instrument listed in “as-is” condition might likely qualify for the return policy. However, an option to overhaul/rebuild the instrument after winning the auction might cancel that policy as it no longer allows for the item to be re-listed in the same “as-is” condition.

All successful auctions require full payment (or approved financing application) within 24 hours of completed auction. If not paid in time, the auction may be relisted.

Just like with any auction site, you must create and be signed in to an account on our website in order to bid. Bids will not be accepted from Guest Users.

All standard payment options can be used for auction products. This includes credit card, PayPal, bank wire transfer and various financing options. Note that our standard policies on payment still apply, specifically that we will only ship and deliver to a verified billing address for the payment method used.

No. Auction items cannot be combined with other standard products for the purpose of sending out to test side by side and compare.